OdorDestroyer.com - Pet Odor Removal Products
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Privacy Policy

Our Commitment: The information you provide is only used to process and ship your order. We will not sell, trade, share, or transfer any personal information that you have provided except as may be required by law enforcement agencies.

What Information We Collect and How We Use the Information

PowerHouse Products (”PowerHouse “) develops and maintains this Web site to present a range of products for you to purchase. When you decide to purchase any of our products using a credit card, we will ask you to provide the following information. This information is used for the purpose of validating you as the authorized cardholder and for processing your purchase. All information will be collected through a secure form:

Billing and Shipping Information:

(1) Your first and last name,
(2) Your company, if any,
(3) Your address, city, state, zip and country,
(4) Your telephone number,
(5) Your fax number, and
(6) Your email address.

Payment Information:

(1) Payment method,
(2) Name on Card,
(3) Card Number,
(4) Cardholder verification code (CVV/ CVM),
(5) Expiration Date.

PowerHouse Products, via a shopping cart, collects this information only for the purpose of processing your online order. For your security, your payment information is not stored on our servers once your order had been processed. We use your contact information to ship the product as well as notify you of future product improvements and notifications.

When you use the “Contact Us” page to address your questions regarding the purchase or use of our products or to leave a comment, your email address is collected so we may provide you with a response. Email addressed collected on this page will not be released to any outside party nor used to solicit you in any way.

What Communication You Could Expect From Us

We send all customers an email copy their purchase/invoice, the charges to their credit card, and information concerning the status of their order. Unless you elect to receive our optional newsletter, you will receive no further mailings from us.

Customers who elect to receive our newsletter will receive it monthly, and will occasionally receive information on new products, special deals, and other related information. Out of respect for the privacy of our users every mailing your receive will present the option to discontinue receiving these types of communications. If you elect to discontinue receiving mailings from us your request will be processed immediately, and you will receive no further mailings from us.

On rare occasions it may be necessary to send out a strictly service related announcement. These communications are not promotional in nature. For example, if a product safety related defect was discovered, all users who have purchased the affected product would be notified. To prevent anyone from being endangered as a result, users may not opt-out of these service related announcements unless they do so explicitly in writing.

What Log Files We Keep

We log IP addresses of all visitors for security purposes. IP addresses are logged to assist us in deterring, locating, and prosecuting fraudulent purchases. This information will be provided to law enforcement personnel if required. We do not use this information for any other purpose.

Use of “Cookies”

PowerHouse Products uses shopping cart order system to provide you with a secure online order process. The cart saves the contents of your shopping basket through the use of cookies. These cookies are only used to collect order information as you select items for purchase. Cookies from the site can only be read by our servers .

What Organization Collects the Information

When you purchase products by using your credit card; the order is processed through our merchant system. The forms that you fill out, as well as your credit card information are processed on our secure servers. Only PowerHouse Products has access to your personal information.

This Site’s Choice/Opt-Out Policy

You may choose not to receive communications to your email address regarding any future promotional and informational material by giving your instructions to service@OdorDestroyer.com

PowerHouse Products does not offer a way to opt-out of providing personal information when purchasing products. You do not have the right to limit the data we collect to less than that required legitimately complete your purchase. You may choose not to enter the accurate information on any order form, however doing so may limit our ability to fill your order.

How to Correct and Update Your Personally Identifiable Information

If you wish to correct or update your personal identifiable information including name, address, telephone number and email address, you should communicate your request via email at service@OdorDestroyer.com or via regular mail at the address listed at the bottom of this notice.

Security

PowerHouse Products takes every appropriate measure to protect the loss, misuse, or alteration of information collected. PowerHouse Products servers are located in a secure facility and protected by firewalls and intrusion detection systems. Access to our data is protected by multiple user ID’s each with separate complex passwords. The access to your personal information is limited to PowerHouse employees for the purpose of processing your order only. Each employee must have his or her own individual credentials to access personal information. Additionally, the company hosting our servers provides ongoing detection and performs penetration testing to ascertain any possible avenues of vulnerability.

When you place your purchase order at our Web Store, your credit card information is secured and encrypted using 128bit SSL encryption to protect the information being transmitted over the Internet.

Privacy Statements of Our Associates

To better ensure your privacy rights, PowerHouse Products screens the privacy statements of its partner companies. They are linked below for your reference.

If you have any questions about the privacy policy or you believe that
PowerHouse Products/OdorDestroyer.com has not adhered to this policy, please
contact customer service.

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